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Upd:Update: Unscheduled maintenance on SuperMUC
by LRZ aktuell Oct. 2, 2012

Oct. 2, 2012

Changes to this message: Update 4th Update (Oct 2, 13:00) The cause of the GPFS failure on Saturday, Sep 29 has been identified as a software problem triggered by data migration to additionally installed disk space. We have decided to continue the data migration in offline mode and expect the system to become fully available again during the afternoon of Wednesday, Oct. 3. Until then, it is possible to log in to the system and perform Loadleveler processing if only data in the HOME directory are accessed. Please also note that the migration system is not affected, and is fully available. We will notify you via this URL when the system is fully available again. This information is also available on our web server http://www.lrz-muenchen.de/services/compute/supermuc/aktuell/ali4424/ Markus Mueller

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Upd:Update: Unscheduled maintenance on SuperMUC
by LRZ aktuell Oct. 1, 2012

Oct. 1, 2012

Changes to this message: Update 3rd Update (Oct 1, 17:15) The cause of the GPFS failure on Saturday, Sep 29 has been identified as a software problem triggered by data migration to additionally installed disk space. Unfortunately, further investigation is still needed before a return to user operation is possible. We will provide an update via this URL once we know more. This information is also available on our web server http://www.lrz-muenchen.de/services/compute/supermuc/aktuell/ali4424/ Markus Mueller

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Upd:Update: Unscheduled maintenance on SuperMUC
by LRZ aktuell Oct. 1, 2012

Oct. 1, 2012

Changes to this message: Update 3rd Update (Oct 1, 17:15) The cause of the GPFS failure on Saturday, Sep 29 has been identified as a software problem triggered by data migration to additionally installed disk space. Unfortunately, further investigation is still needed before a return to user operation is possible. We will provide an update via this URL once we know more. ----------------------------------------------------------------------- Dear users of SuperMUC, the reason for the problems with the GPFS filesystem on SuperMUC seem to be defective Infiniband hardware component(s), which broke as a consequence of the power failure on Sunday, September 23rd. Unfortunately, the particular hardware components could not yet be identified and we cannot reliably estimate how long the search will take. IBM is still working on the problem. We apologize for the inconveniences caused by this failure. We will inform you through an update to this announcement as soon as the problem is fixed. This information is also available on our web server http://www.lrz-muenchen.de/services/compute/supermuc/aktuell/ali4424/ Markus Mueller

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Netzwartung am 2.10.
by LRZ aktuell Oct. 1, 2012

Oct. 1, 2012

1. TUM Stammgelaende Gebaeude 7 Keller Zwischen 8:00 Uhr und 9:00 Uhr wird es bei einigen Anschluessen durch das Umhaengen auf einen neuen Switch zu einer kuzen Unterbrechung kommen. 2. Webdns-Dienst (DNS-Eintraege durch Netzverantwortliche) Wegen eines Software-Updates steht der Webdns-Dienst zwischen 8:00 Uhr und 9:00 Uhr nicht zur Verfuegung. Diese Information finden Sie im WWW unter http://www.lrz-muenchen.de/services/netz/aktuell/ali4425/ Wolfgang Beyer

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Upd:Problems with Infiniband and GPFS
by LRZ aktuell Sept. 29, 2012

Sept. 29, 2012

Changes to this message: GPFS unavailable again 2nd Update Unfortunately, during Saturday morning GPFS has become unavailable again on most nodes of the system. ----------------------------------------------------------------------- Dear users of SuperMUC, the reason for the problems with the GPFS filesystem on SuperMUC seem to be defective Infiniband hardware component(s), which broke as a consequence of the power failure on Sunday, September 23rd. Unfortunately, the particular hardware components could not yet be identified and we cannot reliably estimate how long the search will take. IBM is still working on the problem. We apologize for the inconveniences caused by this failure. We will inform you through an update to this announcement as soon as the problem is fixed. This information is also available on our web server http://www.lrz-muenchen.de/services/compute/supermuc/aktuell/ali4424/ Markus Mueller

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Upd:Problems with Infiniband and GPFS mostly resolved
by LRZ aktuell Sept. 29, 2012

Sept. 29, 2012

Changes to this message: Situation has stabilized Update The situation has stabilized for now, so job processing should work normally again. Some jobs which already were in the machine on Friday afternoon (28.9.) may still be impacted; please resubmit such jobs. ----------------------------------------------------------------------- Dear users of SuperMUC, the reason for the problems with the GPFS filesystem on SuperMUC seem to be defective Infiniband hardware component(s), which broke as a consequence of the power failure on Sunday, September 23rd. Unfortunately, the particular hardware components could not yet be identified and we cannot reliably estimate how long the search will take. IBM is still working on the problem. We apologize for the inconveniences caused by this failure. We will inform you through an update to this announcement as soon as the problem is fixed. This information is also available on our web server http://www.lrz-muenchen.de/services/compute/supermuc/aktuell/ali4424/ Markus Mueller

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Upd:Problems with Infiniband and GPFS
by LRZ aktuell Sept. 28, 2012

Sept. 28, 2012

Changes to this message: Update Dear users of SuperMUC, the reason for the problems with the GPFS filesystem on SuperMUC seem to be defective Infiniband hardware component(s), which broke as a consequence of the power failure on Sunday, September 23rd. Unfortunately, the particular hardware components could not yet be identified and we cannot reliably estimate how long the search will take. IBM is still working on the problem. We apologize for the inconveniences caused by this failure. We will inform you through an update to this announcement as soon as the problem is fixed. This information is also available on our web server http://www.lrz-muenchen.de/services/compute/supermuc/aktuell/ali4424/ Markus Mueller

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Problems with Infiniband and GPFS
by LRZ aktuell Sept. 28, 2012

Sept. 28, 2012

Dear users of SuperMUC, there are some problems with the GPFS filesystems on SuperMUC. IBM is working on the problem. We apologize for the inconveniences caused by this failure. Diese Information finden Sie im WWW unter http://www.lrz-muenchen.de/services/compute/supermuc/aktuell/ali4424/ Markus Mueller

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Upd:Update: Stoerung des Sophos-Dienstes in der Nacht zum 20.09.
by LRZ aktuell Sept. 28, 2012

Sept. 28, 2012

Aenderungen an der Mitteilung: Update Der Sophos-Dienst des LRZ war in der Nacht zum 20.09. von 22:30 bis 2: 30 Uhr gestoert. Sophos hatte ein Virenpattern ausgeliefert, welches Sophos selbst als Virus erkannt hat und in die Qurantaene geschoben hat. Dadurch hat sich Sophos selbst blockiert und keine weiteren Updates zugelassen. Betroffen sind alle Rechner die in dem Zeitraum gelaufen sind. Alle Maschinen die erst nach dem Zeitraum sich Updates vom zentralen Verteilpunkt des LRZ geholt haben, sind davon nicht betroffen. Eine Beschreibung des Problems und Einstiegspunkt fuer verschiedene Loesungen finden Sie bei Sophos hier: http://www.sophos.com/en-us/support/knowledgebase/118311.aspx Eine Uebersicht ueber verschiedene Reparaturanweisungen fuer die verschiedenen Szenarien im MWN finden Sie hier: http://www.sophos.com/de-de/support/knowledgebase/118348.aspx Eine einfache Kurzanleitung zur Reparatur eines betroffenen Clients ueber Sophos Live Protection: http://www.sophos.com/en-us/support/knowledgebase/118322.aspx Bei Fragen oder Problemen wenden Sie sich bitte an den Servicedesk des LRZ. Diese Information finden Sie im WWW unter http://www.lrz-muenchen.de/aktuell/ali4415/ Thomas Niedermeier

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Linux Cluster: Serial Segment Maintenance
by LRZ aktuell Sept. 26, 2012

Sept. 26, 2012

Dear users of the Linux Cluster Systems at LRZ, The overdue operating system update of the serial segment has been scheduled for October 8, 8:00 am - October 11, 6:00 pm. At the beginning of this maintenance, all SGE jobs that are still running will be deleted. All queued jobs that target the systems to be upgraded will be lost. During the above interval, the cluster will not be available for user operation. After return to user operation, you will need to change your SGE job scripts over to using SLURM; documentation on how to use SLURM for serial jobs will be published on the LRZ web server and linked from here as it becomes available. Generally, it may also be necessary for you to re-compile your applications for the new environment. Also note that access to the cluster login node lx64ia2 will already become unavailable on October 2; please use the remaining login node lx64ia3 in the meantime. The secure shell keys for all login nodes may become invalid and will be updated on the LRZ web server if that is the case. Diese Information finden Sie im WWW unter http://www.lrz-muenchen.de/services/compute/aktuell/ali4423/ Reinhold Bader

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